Front Office Coordinator

Greensboro, NC

We are seeking a reliable and motivated Front Office Coordinator. The candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering questions regarding patient insurance coverage and benefits and more. Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette.

ABM Culture

·       Compensation: Competitive base salary, uncapped earnings & sign-on bonus

·       Benefits: Robust & generous package including CME Allowance

Responsibilities

  • Greeting and checking in/out patients in a courteous manner, including going over explanation of benefits and collection of co-payments, deductibles, co-ins, balances etc.

  • Providing patients with initial intake paperwork and evaluating paperwork after completion

  • Ordering and organizing supplies

  • Working with building management to coordinate facilities

  • Accepting furniture and other office deliveries; sometimes building small furniture

  • Coordinating with set-up and implementation of janitorial staff

  • Helping to coordinate IT setup and maintenance while working with our IT vendors

  • Answering calls

  • Scheduling and rescheduling appointments

Qualifications

  • High School Diploma or equivalent

  • 2+ years of experience in a front desk setting

  • Possess prior knowledge of OSHA/HIPAA requirements is preferred

  • Previous experience with EMR/EHR

  • Ability to work independently and as a team member

  • Strong communication skills, both written and verbal

  • Ability to multi-task

  • Qualified candidates must be legally authorized to be employed in the United States