We are seeking a reliable and motivated Front Office Coordinator. The candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering questions regarding patient insurance coverage and benefits and more. Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette.
· Compensation: Competitive base salary, uncapped earnings & sign-on bonus
· Benefits: Robust & generous package including CME Allowance
Greeting and checking in/out patients in a courteous manner, including going over explanation of benefits and collection of co-payments, deductibles, co-ins, balances etc.
Providing patients with initial intake paperwork and evaluating paperwork after completion
Ordering and organizing supplies
Working with building management to coordinate facilities
Accepting furniture and other office deliveries; sometimes building small furniture
Coordinating with set-up and implementation of janitorial staff
Helping to coordinate IT setup and maintenance while working with our IT vendors
Answering calls
Scheduling and rescheduling appointments
High School Diploma or equivalent
2+ years of experience in a front desk setting
Possess prior knowledge of OSHA/HIPAA requirements is preferred
Previous experience with EMR/EHR
Ability to work independently and as a team member
Strong communication skills, both written and verbal
Ability to multi-task
Qualified candidates must be legally authorized to be employed in the United States