Front Office Coordinator

Greensboro, NC

We are seeking a reliable and motivated Front Office Coordinator. The candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering questions regarding patient insurance coverage and benefits and more. Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette.

ABM Culture

Compensation: Competitive base salary, uncapped earnings & sign-on bonus

Benefits: Robust & generous package including CME Allowance

Responsibilities

  • Greeting and checking in/out patients in a courteous manner, including going over explanation of benefits and collection of co-payments, deductibles, co-ins, balances etc.
  • Providing patients with initial intake paperwork and evaluating paperwork after completion
  • Ordering and organizing supplies
  • Working with building management to coordinate facilities
  • Accepting furniture and other office deliveries; sometimes building small furniture
  • Coordinating with set-up and implementation of janitorial staff
  • Helping to coordinate IT setup and maintenance while working with our IT vendors
  • Answering calls
  • Scheduling and rescheduling appointments

Qualifications

  • High School Diploma or equivalent
  • 2+ years of experience in a front desk setting
  • Possess prior knowledge of OSHA/HIPAA requirements is preferred
  • Previous experience with EMR/EHR
  • Ability to work independently and as a team member
  • Strong communication skills, both written and verbal
  • Ability to multi-task
  • Qualified candidates must be legally authorized to be employed in the United States